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Minor Injury very dissapointing

Story from nhs.uk

"Minor Injury very dissapointing"

About: Abingdon Community Hospital

Had an appointment at 5.15 today. Got there early. Was informed on arrivals that there were two people in front of me. After over an hour of not being seen decided to leave. What is the point of making an appointment?

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Responses

Response from Abingdon Community Hospital 6 years ago
Abingdon Community Hospital

Submitted on 29/01/2018 at 12:56
Published on nhs.uk at 13:02

Dear Anon,

Thank you for taking time to leave feedback relating to your recent visit to Abingdon Community Hospital and I am sorry to read of your concerns relating to you having an appointment made and on arrival you were informed that there were two people in front of you but you waited for over an hour and the decided to leave.

Please be reassured that I will share your feedback with the relevant manager of the service and if you would like to discuss anything in more detail around your experience, please do call PALS on 0800 327 7971.

With best wishes

Sarah Woods

PALS Officer.

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