"Supercilious"

About: William Harvey Hospital (Ashford) / Ear, Nose and Throat William Harvey Hospital (Ashford) Ear, Nose and Throat TN24 0LZ

Posted via nhs.uk 6 years ago

Visited William Harvey Maxillo Facial dept on 26 01 18. There was a complete and utter lack of patient involvement in the consultation and I would strongly recommend that if you are looking to be involved in the decision making process then you find alternative provision.

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William Harvey Hospital (Ashford)

Submitted on 13/02/2018 at 13:13

Published on nhs.uk at 14:06

We are very sorry to hear you did not have a consultation where you were involved in your treatment plan.
We would like to be able to look into this further, so we can improve our services.
Could you please contact the PALS team.
You can do this by:
Email: ekh-tr.pals@nhs.net
Phone: 01227 783145/864314
Website: https://www.ekhuft.nhs.uk/patients-and-visitors/information-for-patients/patient-experience-team-and-pals/making-a-complaint/complaint-form/
Many thanks.

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