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Care Opinion

Thank You So Much

Story from nhs.uk

"Thank You So Much"

About: Queen Elizabeth Hospital Birmingham

A very recent broken leg needed A & E and subsequent follow up treatment.

In all departments I could not have received better attention from both nursing teams and associated consultants.

Waiting times for all aspects of care was minimal and entirely acceptable and because driving was impossible, I even had the privilege of using door to door hospital transport which was so helpful.

Thank you so much for your care and attention to my needs at a time when there was very little I could do to help myself, I am very grateful.

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Responses

Response from Queen Elizabeth Hospital Birmingham 6 years ago
Queen Elizabeth Hospital Birmingham

Submitted on 29/01/2018 at 09:42
Published on nhs.uk at 11:01

David, thank you for your 5 star rating of the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care you have received in the Emergency Department and in your follow up treatment. Your kind words have been forwarded to the senior staff responsible for the department so they can share them with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

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