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"Colonoscopy and gastroscopy"

About: The Whittington Hospital

I found the treatment and the staff extremely helpful and caring. Everything was explained throughout the procedure, and it was very reassuring. I was asked if I would mind if a student nurse inserted the cannula, as it's a teaching hospital. The student did an excellent job of inserting it, and I would like to thank her! My thanks also to all the team for the care I received. What could have been a difficult procedure was made easy, and I was made to feel comfortable and at ease throughout, from arrival to leaving. Thank you!

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Responses

Response from The Whittington Hospital 6 years ago
The Whittington Hospital
Submitted on 31/01/2018 at 10:32
Published on nhs.uk at 12:01


Dear Ms Turner,

Thank you for providing feedback regarding your recent appointment.

It is very nice to hear that you had such a positive experience with the team, and especially with the student nurse who inserted your cannula.

We hope the procedure was not too uncomfortable.

Your comments will be shared with the team and department managers so that they are all made aware of your review.

All our best.

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