"Exellence personifed"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Ear, Nose and Throat Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus Ear, Nose and Throat NG7 2UH

Posted via nhs.uk 6 years ago

I went in as a day patient at EENT under Maxilla-Facial dept on 23.1.18. Allowed home late afternoon, partly as a result of my own over-optimistic insistence that I fell well. Overnight I developed a swelling on my tongue and was taken back in on Wednesday morning. The problem was dealt with swiftly and successfully, and because they were unsure of the precise cause I was ask to remain until the morning of 26.1.18. This I was very happy to do.
I have nothing but praise for the doctors, nurses, and all auxiliary staff and I thank them all. I am sure that some things could be improved, as they can in any large organisation, but I have no complaints whatsoever.

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Nottingham University Hospitals NHS Trust

Submitted on 29/01/2018 at 13:43

Published on Care Opinion at 13:46

Lovely feedback, thank you for sharing this. I am really glad you had a pleasant visit, and treated swiftly and successfully. It is great to hear the praise you have for the staff that have helped. I have shared this lovely comment with the team.
Best wishes,
Keith Knox, Matron, Ear Nose and Throat.

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Exellence personifed

"Exellence personifed"

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