"Mixed feelings"

I have long term conditions and repeat infections.

Usually the practice is fantastic.

On Wednesday I was very ill with sinusitis. I’m immunosuppressed and needed advice. I rang the practice, there were no appointments. I rand back after an hour as I’d had a very dizzy spell, I was again advised that there were no appointments.

I rang 111 for advice. They advised to speak to a medically qualified person at my gp practice within twelve hours. I rang my practice back. Advised the same as before or drive to Shakespeare centre drop in clinic seven miles away, I wasn’t well enough to do that. I sit on the PPG and had the email for the ppi gp. I abused my authority and emailed him explaining what 111 had said. I was seen by the on call gp at my practice within half an hour.