"A & E staff did more than just get on..."
About: The Royal London Hospital The Royal London Hospital London E1 1BB
Posted via NHS Choices
What I liked
Given that A & E was very busy I was very impressed and how quick and focussed they were in dealing with patients. I was particularly impressed with the continuity of the care I recieved across all of the departments (A & E, Resc & Clinical wards). I was kept informed at all times as to what and why they were doing something.
What could be improved
The standard of the toilets in the ward. Whilst it is accepted that the mess is made by the patients, considering hospitals are high risk areas for infections more cleaner checks should be introduced. Some times patients are too ill to be bothered and I felt awful enough without feeling like I had to clean up someone's elses mess before I could use the ladies.