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Never able to reach the doctor

Story from nhs.uk

"Never able to reach the doctor"

About: Kent & Canterbury Hospital

Ring his contact number ending with 108 more than ten times, each time went into voice mail. Leave messages and my contact information but never get a callback. Absolutely helpless and undependable.

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Responses

Response from Kent & Canterbury Hospital 6 years ago
Kent & Canterbury Hospital

Submitted on 13/02/2018 at 11:14
Published on nhs.uk at 14:07

We are sorry you are having trouble being able to contact your doctor.

We were unable to see from your post any personal details, so we have been unable to look into this for you.

We would like to be able to help you and would be grateful if you could contact the PALS team.

You can do this by:

Email: ekh-tr.pals@nhs.net

Phone: 01227 783145/864314

Website: https://www.ekhuft.nhs.uk/patients-and-visitors/information-for-patients/patient-experience-team-and-pals/making-a-complaint/complaint-form/

Many thanks.

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