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Care Opinion

Excellent customer care

Posted By zebracy97

"Excellent customer care"

About: Forth Valley Royal Hospital / Ambulatory Care

(as the patient),

What a terrific service I had at Larbert hospital last week.  After being called to advise I could receive a cancellation appt the next day, I was taken on time and was made to feel relaxed by David, Helen and Bridget.

Good to experience such excellent customer care.

Staff skills

Staff skills

Staff attitude

Staff attitude

Appointments

Appointments

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Responses

Response from Kirsteen Easson, Surgical Skin Nurse Practitioner, Day Surgery, NHS Forth Valley 6 years ago
Kirsteen Easson
Surgical Skin Nurse Practitioner, Day Surgery,
NHS Forth Valley

Submitted on 02/02/2018 at 09:29
Published on Care Opinion at 09:50

Thank you for taking the time to leave such lovely feedback which I have shared with the minor ops team. It is nice to hear that you were made to feel at ease as this can be a very anxious time. I hope your wound is healing well.

Thanks again.

Kirsty

Kirsteen Muirhead

Minor Operations Nurse Practitioner

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