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"Robin House changed our lives forever."

About: Robin House

(as a parent/guardian),

We went to Robin House for nearly 3 years with my daughter who had complex health needs and multiple disabilities. Initially I was reluctant to go as I couldn't see past the word hospice. But it changed our lives forever.

The staff supported our family through the worst times imaginable and helped build memories with our girl that will help our family through the hardest of times. The sight of Robin House still fills me with a safe feeling, like a weight has been lifted and everything will be OK. Can't ever thank the staff enough x

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Responses

Response from Nicky Bridges, Associate Nurse Director, Care, CHAS 6 years ago
Nicky Bridges
Associate Nurse Director, Care,
CHAS

Responsible for care at Robin House

Submitted on 22/01/2018 at 18:13
Published on Care Opinion on 23/01/2018 at 13:01


picture of Nicky Bridges

Dear Olibob

Thank you for your lovely feedback regarding Robin House. You are not alone in your reluctance to come and stay when you first hear about us. This is something that many families struggle with.

I am so pleased that you were able to see past the word "hospice" and make what sounds like a very difficult decision for you, which then enabled the team to support your family in the way you needed, making you all feel safe. I hope you are able to treasure the memories you made of your daughter.

I will pass on your lovely comments to everyone in Robin House

Thank you again

Take care

Nicky

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