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"Vulnerable patient treat appallingly."

About: Askern Medical Practice

After moving to the area from a women's refuge for domestic violence I had to register with a new surgery. I picked this one as it was within walking distance. I suffer from post traumatic stress as well as other health issues which they were made aware of but still bullied and spoke down to me.

I raised this issue and was told "find another surgery" needless to say I put in a complaint to the practice manager and have just handed my registration documents in to a new surgery (which isn't within walking distance but if I get treat with dignity and compassion I'm happy to travel)

You should be ashamed of yourselves and ask why you do the job you do??

Stay away from this surgery!!!

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Responses

Response from Askern Medical Practice 6 years ago
Askern Medical Practice
Submitted on 23/01/2018 at 08:21
Published on nhs.uk on 24/01/2018 at 02:38


Im sorry you feel the practice did not live up to your expectations. The practice manager has received your letter and as far as I am aware has discussed this with you in great detail. If you still feel this matter has not been resolved please don't hesitate to get back in touch with the practice manager who will be more than happy to help.

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