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"Recent Biopsey at Hul Royal , Maxillo Facial..."

About: Hull University Teaching Hospitals NHS Trust

Very impressed with the curtesy & open introduction of all the staff whilst putting one at ease .

The I.D checks & reasons for visit was conducted very professional and competent by all.

Then the full explanation of the procedure was explained to a high understandable dialogue.

The procedure was executed in a very professional manner whilst keeping the patient at ease.

Then a full explanation was clearly given as regards to aftercare issues that may arise.

I would like to thank all at this Unit for their care & attention to patients/welfare

I whish them all well in the move to Castle Hill

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Responses

Response from Hull University Teaching Hospitals NHS Trust 6 years ago
Hull University Teaching Hospitals NHS Trust
Submitted on 01/02/2018 at 11:09
Published on nhs.uk at 12:02


Thank you for taking the time to add your comments to the NHS Choices website. It is always a pleasure to receive such positive feedback from patients and their families. We will ensure your kind comments are shared with the Maxillo Facial Outpatients department.

If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service (PALS) and they can be contacted on:

• Telephone: (01482) 623065

• Email: pals@hey.nhs.uk

• Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Experience Department

Hull and East Yorkshire Hospitals NHS Trust.

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