"Shocking"

39 weeks and they decided to induce me with reduced movements. Booked me for induction for 3 days later as they had no beds and advised me i would need to come in for monitoring ever day un my induction. Called at 8am on the day to check they had a bed and firstly they didnt answer the phone for about 15mins. When they did, they said there was no beds and i was 7th in the que. Despite having 'booked' 3days ago. I understood i may have a later time due to priority patients but it wasnt communicated to me i may have not been going in AT ALL for the next few days for induction. They gave me a time to come in for monitoring that day. When i did...i waited 1 hour to even be seen. Had to see a dr after also...which i waited a further 2 hours to see. To only have a 5minute conversation telling me basically that ive gone down in the que to 9th and may not be induced for a few days (after my due date). The dr was lovely and understood my frudtrations and concern as there seemed to be urgency to book me in for induction a week prior and still...no induction in sight. Advised me to continue to come in for monitoring which i refused as 30mins on CTG machine offered me little or no reasurance due to still no fetal movements evem whilst on monitor...even though i was told all was ok. Majority of.midwives were rude and abrupt. Waiting for 6 hours for a simple CTG and dr consult one of the days. They also told me my swab was negative for any infection....2 weeks later i recieved a letter notifying me of group B strep infection. Absolutely ridiculous. Dr told me to complain in light of all this.