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Care Opinion

A big thank you to all of the staff!!!

Story from nhs.uk

"A big thank you to all of the staff!!!"

About: Queen Elizabeth Hospital (London)

My experience at A&E followed by my stay at Ward 20 at Queen Elizabeth Hospital Woolwich was beyond my expectations. The professionalism, support and the dedication of the doctors and nurses was outstanding. My manager who came to visit me was equally impressed with the politeness and courtesy of one of the ladies who not only pointed her in the right direction but actually took the effort to accompany my manager to the lift area.

The workload the staff at this hospital faces day and night is humongous, I wished people would be more grateful for the care they receive which is beyond remarkable.

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Responses

Response from Rachel Sugarman, Patient Experience Manager, Lewisham and Greenwich NHS Trust 6 years ago
Rachel Sugarman
Patient Experience Manager,
Lewisham and Greenwich NHS Trust

Submitted on 05/02/2018 at 09:15
Published on Care Opinion at 11:52

Thank you for your kind comments, which we have forwarded to the management teams for ED and Ward 20 to share with their teams. Our staff aim to provide the highest standard of care possible and it is lovely for them to hear that this is appreciated.

Kind Regards

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