"I have been treated in A&E and the Endoscopy..."

Sadly over the past few days I have been treated in A&E and the Endoscopy Department the next day, still in a lot of pain due possibly to my other medical problems. At all times the staff were caring, attentive and did their best, referring to Senior colleagues to help. I was not discharged until they had helped me to control the pain. In the Endoscopy Dept that meant staff waiting after their shift had finished to make sure I would be ok. The Senior Doctor was very kind and informative and very helpful. All the staff were excellent and things were carried out in a sympathetic way. I needed the help and I received it so first class treatment. I was sorry to have to take up time in A&E at your busy time of year but things had not gone well before these visits. I'm an MS sufferer so it's never an easy one with neuropathic pain but everyone did their very best. Thank you so much staff at West.