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How hospitals should be.

Story from nhs.uk

"How hospitals should be."

About: Moseley Hall Hospital

I have had to visit this hospital several times over the last week or so. Every single member of staff I have met have been good. It is unfair to single anyone out (but as they do not normally get a mention in reviews) the very friendly girl at the little shop, the receptionists on the main desk, a staff member on Ward 5, the security guard in the car park and every member of the of staff on Ward 5. All have made a very difficult time much easier.

Thank You

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Responses

Response from Moseley Hall Hospital 6 years ago
Moseley Hall Hospital

Submitted on 19/01/2018 at 15:14
Published on nhs.uk at 16:02

Dear Visitor

Thank you for your very kind words about staff who work at Moseley Hall Hospital.

It was especially touching to read your feedback about the car park security guard, reception staff and the person working in the shop, and I was delighted to personally pass on these messages to them and their manager, so they know they are appreciated.

Your comments have also been passed to the ward 5 team.

Thank you taking time to post your feedback.

With kind regards

Alison Last

Associate Director of Patient Experience

Birmingham Community Healthcare NHS Foundation Trust

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