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"Excellent!"

About: Southport & Formby District General Hospital / Accident and emergency

Thank you so much for your professionalism & kindness. Especially the Consultant who was very understanding, thorough, explained my results fully & offered further relevant care. I came in feeling very low & scared following a suicide attempt but was met by calming, non judgemental, wonderfully kind staff who really knew their stuff & left relieved. Waiting time was 3hours which I was happy about as the expected time was 4.even though the staff never stopped for a moment they were friendly&caring & put me at ease making me glad I had gone in. This would give me the confidence to go back to this a&e if I were in the same situation again. I can't thank you enough for your help

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Responses

Response from Southport & Formby District General Hospital 6 years ago
Southport & Formby District General Hospital
Submitted on 19/01/2018 at 14:51
Published on nhs.uk at 16:02


Thank you for your comments, which will be circulated to the team involved in your care. We know our staff do a really good job, but it is appreciated when the comments come direct from a patient.

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