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"The terrible state of the out patients car park"

About: Pilgrim Hospital

(as a service user),

I found the outpatients car park to be very unsafe as it is riddled with potholes. More keep appearing and they are so close together that it is impossible to avoid them.

Earlier this week, when crossing the carpark from the Cardiology Clinic that I had just visited,the wheel chair in which I was being pushed unavoidably hit the edge of a pothole and I was thrown out and landed on the rough service of the carpark on my face, sustaining a long graze on my forehead and swelling and bruising to my eyes. My glasses were also broken.

As I am in my 80s and have limited mobility the incident could have been far worse.

For a  car park is used by elderly and sick people, I think it is unsafe and is kept in a terrible state of repair.

I think the hospital trust needs to put pressure on the firm holding the maintenance contract to keep the car park in a safe and acceptable state of repair which does not seem to be happening at the moment as the carpark has been in this unsafe state for the fourteen months I have been visiting the hospital.

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Responses

Response from Ian Hayden, Facilities Manager, Facilities, United Lincolnshire Hospitals NHS Trust 6 years ago
We are preparing to make a change
Ian Hayden
Facilities Manager, Facilities,
United Lincolnshire Hospitals NHS Trust
Submitted on 19/01/2018 at 16:23
Published on Care Opinion at 16:47


Dear Esmerelda

I am very concerned to hear of the incident that occurred in the hospital car park earlier this week.

I have immediately asked one of the estates team to arrange for an inspection of the car park and we intend to start temporary pothole repairs this weekend, weather permitting.

My apologises for your experience and I hope you are recovering

Regards

Ian Hayden

Facilities Manager

Boston Hospital

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