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"Remove the "stigma" of MRSA"

About: Queen Margaret Hospital / Ophthalmology

(as a service user),

I recently had a cataract operation at the Q MH recently. I had the previous one 4 years ago, both times I had to wait 5 hours as both times I was last in the queue, I didn't complain the first time, but the second time I did, only to be taken aside and told that because I had MRSA 10 years ago I had to go last as they had to clean the theatre in a diferrent way, how do you think that made me feel? I was absolutely furious, why hadn't I been told this before? I contracted this while having a proceedure done at the hospital all those years ago. so the hospital gave me it, I was swabbed before I went in and didn't have it then. I have since spoken to my GP about this and he said this should not have happened, in no way am I a carrier, if I was why hadn't he been informed? I demand that this "Stigma" be removed from my file forthwith, I felt unclean, it was not a nice feeling I can assure you, if I had been informed that this would still be on my file, I wouldn;t have felt so bad, I have no complaints about the staff, they were only doing their job. I await your reply.

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Responses

Response from Ruth Robertson, Senior Charge Nurse, Ophthalmology, NHS Fife 6 years ago
Ruth Robertson
Senior Charge Nurse, Ophthalmology,
NHS Fife
Submitted on 19/01/2018 at 13:41
Published on Care Opinion at 13:58


picture of Ruth Robertson

Dear Sweetnut,

Thank you very much for using the care opinion to let me know about this distressing episode. I think the best plan would be for me to arrange a meeting with the Infection control team to get the outcome that you require. I appreciate that you understood that my staff were doing their job and also that we are following NHS Fife Infection control policies.

If you are happy with this, you can email me direct ruthrobertson2@nhs.net and we can set up a convenient time for you to meet with them.

Thank you once again and hope to meet up with you soon.

Kind Regards

Ruth

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