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"Excellent care"

About: Nottingham University Hospitals NHS Trust - City Campus

Following a smear test at my doctors, I was referred to the hospital under the 10 day referral. I received a phone call 2 days after my doctors appointment and received a confirmation letter confirming my appointment.

The appointment was booked one week after my smear test. I attended my appointment today and the treatment I received was excellent

As I was early for my appointment the receptionist checked if I could be seen early, and as there had been a cancellation this was possible.

The consultants were very reassuring and answered any concerns and talked me through the whole procedure and the nurse showed great empathy and made me feel as comfortable as I could be.

The consultants and the nurse really took their time to answer my questions and the care I received was fantastic. Please pass my thanks to the Woman's Unit.

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Responses

Response from Nottingham University Hospitals NHS Trust - City Campus 6 years ago
Nottingham University Hospitals NHS Trust - City Campus
Submitted on 19/01/2018 at 16:18
Published on nhs.uk at 17:02


Thank you. I’ve shared you feedback with staff on the Women’s Unit.

I’m pleased to hear that their support and empathy helped make your referral and procedure easier for you, and that you felt informed and well cared for.

Best wishes

Benita Brear

Matron, Gynaecology

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