"A place I would hate my mother or anyone..."

What I liked

Great if you want to diet.

What could be improved

Communications. Promises to have discussion with doctors ignored. Promises to have a look at a remedy given twice but nothing done.

Anything else?

A nurse saying "We pinch, prod and poke them all day so that they sleep at night"

A doctor asking mum "why was she out of bed on her own and then walking off".

A nurse saying " a fall requires the patient to be examined by a doctor, rolling of a bed doesn't"

We had been told mum required a falls bed and crash mats, after a couple of weeks bed changed for a higher one and one of the crash mats removed because anothe rpatient need them.