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"Ultrasound poor experience"

About: St George's Hospital (Tooting) (London)

I attended yesterday for an ultrasound of my hand . I was seen by a consultant radiologist.

I was in the clinical room several minutes before he turned away from his PC to acknowledge me or introduce himself . His manner was ok - but could have been much warmer .

At the end of the examination before I had left the room he was speaking into his dictaphone and did not acknowledge my exit.

I appreciate this is not life changing stuff - just a Dr with no social skills . He needs to learn some .....its rude!

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Responses

Response from St George's Hospital (Tooting) 6 years ago
St George's Hospital (Tooting)
Submitted on 19/02/2018 at 16:46
Published on nhs.uk at 17:18


Dear Sir or Madam

I was very sorry to learn of your poor experience in the Radiology Department and thank you for taking the time to post this.

If you would like to receive a personal response to your concerns, and if you have not done so already, please contact the Patient Advice and Liaison Service (PALS@stgeorges.nhs.uk).

Your feedback has been sent on to the senior team for their consideration.

With kind regards,

Sarah Duncan

Patient Experience Manager

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