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"Kind and professional"

About: St Helens Hospital

I visited the Endoscopy Unit for a Sigmoidoscopy. I was very nervous and had imagined that it would be embarrassing and unpleasant to say the least. But I needn't have worried. The staff were highly professional, courteous and kind. The procedure wasn't painful and only minimally uncomfortable. Great care was taken to preserve modesty and to make it as reassuring as possible. A very kind nurse held my hand throughout and I felt extremely well looked after. I would encourage anyone to go ahead and have this test. It's far better than worrying about symptoms.

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Responses

Response from St Helens Hospital 6 years ago
St Helens Hospital
Submitted on 19/01/2018 at 09:23
Published on nhs.uk at 12:02


Thank you for your comments. We are always pleased to receive positive feedback about your experience and our staff.

This recognises their hard work and dedication to ensure that you have a positive experience as a patient with us. Once again thank you for taking your time to inform us of your experience.

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