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"Blood test amazing"

About: Purley War Memorial Hospital

Was my second visit to the hospital for a blood in a year. I am a very nervous patient, literally sweat at the thought of a needle. I was greeted by a lovely volunteer and taken straight round to blood test room.

I was immediately relieved to see the lovely phlebotomist I saw before on my first visit. Once again she explained what she was going to do and distracted me talking about other things. I don't have the best veins but it was a pain free procedure and over in minutes.

Thankyou so much for this amazing hospital and excellent staff, a real credit

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Responses

Response from Hilary Frayne, Head of Nursing for the Emergency Department, Croydon Health Services 6 years ago
Hilary Frayne
Head of Nursing for the Emergency Department,
Croydon Health Services
Submitted on 01/02/2018 at 11:17
Published on Care Opinion at 11:23


Thank you for your kind words and great feedback. The phlebotomy department staff at Purley are really proud of their service and so it is great to get a lovely compliment

Best wishes

Hilary

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