This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Out of ours service very poor

Story from nhs.uk

"Out of ours service very poor"

About: Ritchie Street Group Practice

I've just been to see a doctor at this surgery after advice from 111 following hay fever symptoms. The waiting time wasn't too long (about 20 min) but the interaction with the doctor was bad I'm afraid. The doctor prescribed exactly the same over the counter drugs that I'm currently taking - only that if I bought them with the prescription they would have been more expensive.

What is bothering is that I did ask the doctor if the drug they prescribed was stronger than what I was taking over the counter and the doctor answered 'yes' Then I discovered that instead the doctor gave me exactly the same drug, same strength and composition.

My problem here is that clearly the doctor was not listening to my questions. The doctor could have explained that they were giving me the same drug and provide a bit more advice on what to do next.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Ritchie Street Group Practice 7 years ago
Ritchie Street Group Practice

Submitted on 10/04/2017 at 13:20
Published on nhs.uk on 17/01/2018 at 17:01

Thank you for your feedback. I would be happy to investigate this further and give feedback to the GP if you are able to provide any more information.

Please note as a large practice we have a number of clinicians working late. As we do not have you contact details, we are unable to identify which GP saw you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k