I was taken to A&E after going through the 111 with severe asthma exacerbated by a respiratory infection.
Ambulance crew were exceptional.
Friendly, calm approachable and thorough.
Seen by Dr soon after admission blood tests, chest x -ray and ECG all carried out swiftly.
Then I was left in a cubicles for 2+ hours.
I could see Nursing staff outside but had to wave my hands for help to go to the toilet and get a drink.
On the first admission the Dr explained my asthma was much worse but nothing extraordinary showing on X-ray or bloods.
Advised to contact GP the next day.
He was factual and also answered my questions.
I was discharged at 2am and 5am by taxi.
The second admission followed as above except I had more contact with nurses and they made me a much needed coffee.
I concluded that the medical care I received was very good on both occasions.
Being left for extended periods with no one checking or having access to a drink or toilet was not so good. In conclusion, thank you for doing an exceptional job under a lot of pressure on two busy Saturday nights.
"Two Admissions one week apart to A& E"
About: Addenbrooke's Hospital / Accident and emergency Addenbrooke's Hospital Accident and emergency Cambridge CB2 2QQ
Posted via nhs.uk
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