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"Excellent care on ward 25"

About: King's Mill Hospital

My son was recently admitted to ward 25 through children’s A&E and I cannot thank all of the staff enough for the treatment they gave him. All staff were excellent and took every care with his treatment. The facilities on the ward were great and kept our 3 yr old entertained during his admission. The doctors were thorough and listened to our opinion, the nursing staff were always there if needed, were excellent with our child and very caring towards us all. We were kept informed of what was happening with our child’s care throughout and everything was explained thoroughly. The ward was very clean and bright and cheerful. All of the staff were friendly, interacted well with our child and us and really couldn’t have been more helpful. Our son was sad to say goodbye to them. I would wholeheartedly recommend the children’s A&E department and especially ward 25 to my friends and family without hesitation. They really made a worrying situation much easier.

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Responses

Response from Katie Harris, Patient Experience Facilitator, Sherwood Forest Hospitals NHS Foundation Trust 6 years ago
Katie Harris
Patient Experience Facilitator,
Sherwood Forest Hospitals NHS Foundation Trust
Submitted on 16/01/2018 at 16:12
Published on Care Opinion at 16:57


Thank you for taking the time to provide such positive feedback. I will ensure your kind comments are passed on to the teams involved in your care as I am sure they will be pleased to read your words of praise. I am pleased to hear that you and your family received good care throughout different departments in our hospital. Thank you again for taking the time to write this post and I hope you are recovering well.

best wishes

Katie - Patient Experience Facilitator

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