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Care Opinion

Doctor listened to me

Posted By Joada99

"Doctor listened to me"

About: Forth Valley Royal Hospital / Neurology

(as the patient),

It took 6 months from GP referral to getting the appointmentI had an outpatient appointment at Neurology Dept, Forth Valley Royal with Prof MacLeod.

Appointments

Appointments

It took 6 months from GP referral to getting the appointment

Waiting Time

Waiting time

I was seen exactly on time

Staff attitude

Staff attitude

Doctor was reassuring, thorough and listened carefully to me

Staff skills

Staff skills

Extremely good - most thorough explanation and advice I could have wished for 

Understood my problem 

Treatment

Treatment

Very satisfied

Explanations

Explanations

Involved in decisions

Involved in decisions

Future plans

Future plans

Doctor

Doctor

Nurses

Nurses

More about:
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Responses

Response from NHS Forth Valley 6 years ago
NHS Forth Valley

Submitted on 21/02/2018 at 12:35
Published on Care Opinion at 15:40

Dear Joada99

Thank you for your lovely feedback, we really value you taking the time to get in touch. The staff really do like to hear back from patients,they really appreciate your kind and thoughtful words, and would like to pass on their thanks.

It is unfortunate that our waiting times are longer that we would like them to be, and are working towards trying to resolve the situation.

Kindest regards

Prof Malcolm MacLeod

Professor of Neurology &Translational Neuroscience

NHS Forth Valley

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