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Cancer care

Story from nhs.uk

"Cancer care"

About: The Great Western Hospital

My brother who had a brain tumour was sent to the hospital by his care home in the early hours of December 12th, following a serious deterioration in his condition. That afternoon, I received a call from a junior doctor to say that the cancer had spread to his liver. The doctor stated that the hospital would not allocate him an acute bed as he was going to die soon anyway, and sent him back to the care home. After 11 days in pain and great distress he died on 23rd December. The reader can judge for him/herself.

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Responses

Response from The Great Western Hospital 6 years ago
The Great Western Hospital

Submitted on 17/01/2018 at 09:53
Published on nhs.uk at 12:01

Thank you for taking the time to tell us about your experience. Please accept our sincere apologies for your loss. We are sorry to hear we did not meet your expectations in the care your brother received from the Cancer Services Department. We take concerns seriously and are keen to investigate and take action as appropriate. In order for us to do this, please contact our Patient Advice and Liaison Service by emailing gwh.pals@nhs.net or calling 01793 604031 with full details of your concern.

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