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Top Notch

Story from nhs.uk

"Top Notch"

About: Royal Blackburn Hospital / Accident and emergency

Absolutely top notch care, consideration and empathy from all the medical staff in A&E and the ambulance team who treated me after a car accident. Thank goodness for such dedicated people who go far "above and beyond" whilst working under such intense pressure.

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Responses

Response from Royal Blackburn Hospital 6 years ago
Royal Blackburn Hospital

Submitted on 15/01/2018 at 10:00
Published on nhs.uk at 10:41

Thank you for taking the time to tell us about your recent admission to the Emergency Department at Royal Blackburn Teaching Hospital following a car accident.

It is lovely to receive such positive feedback about the treatment you received and we are delighted to pass this on to the staff who will very much appreciate your feedback as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient using our services. You can either contact me (Melissa Almond) on 01254 734087 or by email at patientexperience@elht.nhs.uk

Thank you again for commenting and best wishes.

Melissa Almond

Senior Patient Experience Facilitator

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