This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Brilliant care given

Posted By Blueeyedgirl

"Brilliant care given"

About: Crosshouse Hospital / Accident & Emergency

(as the patient),

I was admitted to Crosshouse Hospital through the A+E department after I collapsed in the house due to the pain caused by an issue I was recieving pain treatment for. The staff were absolutely fantastic especially the nurses and the junior doctor who was looking after me. The porters were even kind enough to get me water from the cooler as I was in so much pain I couldn't walk to the coolers. I'm not an easy patient and hate being fussed over but I was very well looked after and I really can't praise the staff enough especially when they were bombarded with questions by my family. Love our amazing NHS Scotland.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 16/01/2018 at 17:10
Published on Care Opinion on 17/01/2018 at 00:11

picture of Eunice Goodwin

Dear Blueeyedgirl,

We all need fused over from time to time, and I am glad it was when you needed it. Thank you for taking time to let us know about your care, I will make sure the team see this glowing post, I am sure it will brighten up their day, despite the current weather. I hope you are recovering and feeling better,

best wishes,

Eunice

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k