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Care Opinion

Out patients Lincoln

Posted By bravojr38

"Out patients Lincoln"

About: Lincoln County Hospital / Ambulatory care

(as a service user),

I arrived asked for the department people could not be more helpful (poor signage).

Arrived was booked in receptionist was busy on the phone , a nurse came past saw me waiting and jumped straight in to help book me in.  Then I was shown to waiting area the coffee/tea machine was explained to me and when it did not work a member of staff just appeared took over and got it working didn't have to ask or look for help it was there .  All staff were polite and helpful couldn't do enough and they were the same to other patients that were there .  I was collected and taken to consultation which again was very polite and professional my vunerability and due care were at the fore front of the consultation

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Responses

Response from Sam Daniels, Matron, Outpatient Department, Lincoln County Hospital, United Lincolnshire Hospitals NHS Trust 6 years ago
Sam Daniels
Matron, Outpatient Department, Lincoln County Hospital,
United Lincolnshire Hospitals NHS Trust

Submitted on 15/01/2018 at 16:11
Published on Care Opinion at 16:11

Dear bravojr38,

Thank you very much for your lovely feedback about your recent appointment. I will ensure your feedback is shared with the teams.

Kind regards,

Sam Daniels

Outpatient Matron – Lincoln and Louth Hospitals

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