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"Disappointed"

About: Royal Berkshire Hospital / Neurology

Very unhappy about the way I was treated by the consultant. I am sure he is very good at his job but on this occasion he let himself and the nhs down.

Sent me for expensive tests that weren't necessary and would not have gone through with them if I had known there was a risk to the chemicals they gave me.

Then was give an appointment for the results in April 2018 6 moths away!!!

Then the consultant denied everything he has said to me and the reason he sent me for the tests so it has put me off getting referred for the pain I stll have which I went for initially.

I feel very let down.

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Responses

Response from Royal Berkshire Hospital 6 years ago
Royal Berkshire Hospital
Submitted on 23/01/2018 at 12:14
Published on nhs.uk at 14:01


Thank you for your feedback - we are sorry to hear of the problems you have experienced. In order to investigate this further it would be really helpful if you could please contact our Patient Relations Team on 0118 322 8338 or email talktous@royalberkshire.nhs.uk. We take all feedback seriously and always strive to make improvements where necessary so we look forward to hearing from you.

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