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"transport"

About: Imperial College Healthcare NHS Trust

transport was 1 hour late which meant I was late for appointment , only get a few hours for physiotherapy, I need all the time as had right below knee amputation, yet they ask you to be ready 2 hours for transport....get you act together please.

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Responses

Response from Imperial College Healthcare NHS Trust 6 years ago
Imperial College Healthcare NHS Trust
Submitted on 12/01/2018 at 12:56
Published on nhs.uk at 14:34


Imperial College Healthcare NHS Trust is very concerned about your feedback posted on NHS Choices and wishes to sincerely apologise to you for the experience you have had with our Transport Service.

Patient Advice and Liaison Service (PALS) has passed on your comments to the Transport Service Managers.

We would like to encourage you to contact PALS on either 0203 312 7777 or email pals@imperial.nhs.uk

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