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"Find another place to get treatment"

Went there to get a bladder stone removed and I might have to stay there for two days on admission staff to so long to admit me that I was rushed into surgery and mad to feel like I was holding everyone up.

After surgery had to wait 4 hours to get some pain killers and and instead of staff controlling my pain I had to ask for pain killers and mad to feel like an addict wanting his next fix and felt like I was not wanted there.

Next day I was told the rooms booked for someone else and told I need to make arrangements to leave felt like I was being kicked out .

I did read the negetive feed back on here but the place looked nice and friendly boy was I wrong avoid this place,

Very poor place for private medical care if I could I would of waited on the NHS

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Responses

Response from Aspen - Holly House Hospital 6 years ago
Aspen - Holly House Hospital
Submitted on 08/02/2018 at 18:39
Published on nhs.uk at 20:03


Thank you for your posting.

We are sorry to hear your concerns regarding your admission

We are keen to address the issues you have raised and would like more details.

Please do contact us so we are able to investigate your concerns fully and provide you with an outcome on our actions

We can be contacted by email to our Patient Relations Manager : michelle.barclay@theholly.com

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