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Care Opinion

Looked after well

Posted By yellowth94

"Looked after well"

About: Royal Oldham Hospital / Maternity

(as a service user),

I think that everybody is really nice and great at their job. Been looked after well.

There was just a couple of things one night someone walked in at 3 in the morning asking if I had any pots which I felt was unnecessary as people come in often enough to do mine and baby's checks.

Also one midwife would come in and tell me one thing and then another would come in and tell me different so sometimes I wasn't quite sure what was the right thing to do. 

Overall I had a great stay and would be happy to stay again. 

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Responses

Response from Samantha Whelan, Patient Experience Midwife, Royal Oldham Hospital - Women's and Children's 6 years ago
Samantha Whelan
Patient Experience Midwife,
Royal Oldham Hospital - Women's and Children's

Submitted on 11/01/2018 at 11:46
Published on Care Opinion at 11:53

Thank you for taking the time to share your experience of our maternity service. It is good to hear that our team have been nice and you feel that they have looked after you well. I am sorry to hear that you were disturbed during the night and recieved conflicting advice during your stay. Please accept our apologies if you were casued any distress by this. It would be good to hear which ward you stayed on so that I can try and improve our service. Please log back into your Care Opinion account and update your story. If you are expereincing any difficulties with this please email the team at info@careopinion.org

Alternatively you can email me directly at: samantha.whelan@pat.nhs.uk

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