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"Mammogram and ultra sound"

About: Queen Elizabeth I I Hospital / Breast surgery

2 visits to the Breast Clinic at the QE2. First after a referral from my doctor, and then returning 2 weeks later for the tests. Even with Christmas and New Year thrown in I was given my 1st appointment within 10 working days and had the tests a week later.

I was contacted both times over the phone about appointments by friendly & helpful staff as well as receiving a letter to confirm.

No problem getting a parking space and the clinic is well signposted and easy to find. All staff friendly and happy to answer questions and queries.

I was seen both times at the appointed time with no long waits and, after being told that they would like to take a biopsy, I was talked through the whole procedure before they went ahead with it. I was really put at ease and the whole experience was made a lot easier by the professionalism and courtesy of the staff there

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Responses

Response from Queen Elizabeth I I Hospital 6 years ago
Queen Elizabeth I I Hospital
Submitted on 10/01/2018 at 15:13
Published on nhs.uk at 15:42


Thank you for your review. We're very pleased to hear that staff looked after you well during your time at the hospital. We'll make sure your feedback is shared with our colleagues at the clinic.

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