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"Gynaelogy/Breast care."

About: Burnley General Hospital / Gynaecology

I attended as a day patient for a Breast reduction after having a mastectomy in 2011...The care I received from both my named nurse and surgeon where second to none...I was nervous on the day but felt that the staff were understanding....I remained in hospital overnight due to pain but was not made to feel as though I was bed blocking...

I went home the following morning....

I returned a week later and saw the consultant surgeon who had performed the operation...Nothing was too much trouble and felt very at ease with him....

My stay and after care at Burnley Hospital was a positive experience and would like to thank everyone involved in my care.

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Responses

Response from Burnley General Hospital 6 years ago
Burnley General Hospital
Submitted on 10/01/2018 at 17:23
Published on nhs.uk at 18:31


Many thanks for your feedback regarding your recent surgery at Burnley General Hospital.

It is lovely to receive such positive feedback regarding the care and treatment you received.

Our staff always strive to deliver, safe personal and effective care and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Melissa Almond) on 01254 734087 or by email at patientexperience@elht.nhs.uk

Thank you again for commenting and best wishes.

Melissa Almond

Senior Patient Experience Facilitator

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