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Friendly, approachable, warm and empathic

Posted By Woodstock75

"Friendly, approachable, warm and empathic"

About: Royal Aberdeen Children's Hospital / Medical Paediatrics (Children's Medicine)

(as a relative),

My youngest son was assessed in PAU in September. During our brief stay, the care and attention provided by L Stannard was excellent. She was friendly, approachable, warm and empathic, and engaged very well with my son, making our time on the unit much more tolerable.  

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Responses

Response from Caroline Clark, Chief Nurse, Children's Division, NHS Grampian 6 years ago
Caroline Clark
Chief Nurse, Children's Division,
NHS Grampian

Submitted on 16/01/2018 at 15:25
Published on Care Opinion on 17/01/2018 at 00:08

picture of Caroline Clark

Hi Woodstock75, thanks for taking the time to post your feedback on Care Opinion. I hope your son is feeling much better after his stay in PAU. I am delighted to hear that Laura did such a good job of caring for both your son and the family and that she went the extra mile to make the experience a more pleasant one. I will share this feedback with Laura and the senior charge nurse of the area who will be delighted to hear your feedback. Thanks again.

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