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Attending Hairmyers with stroke symptoms

Posted By Shearer j1704

"Attending Hairmyers with stroke symptoms"

About: University Hospital Hairmyres / Emergency Department

(as the patient),

I was sent from work to A & E at Hairmyers hospital East Kilbride. Upon arrival (without referral) I was attended to for initial assessment within 30 minutes and 15 minutes later taken through to a cubicle & underwent various thorough tests. I found all the staff very caring & attentive and couldn’t fault them in any way, and can’t thank them enough for their care. Thankfully it was a Bells Palsy & not a stroke and I will be forever grateful for their excellent care during what was a very distressing time

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Responses

Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 6 years ago
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 10/01/2018 at 17:31
Published on Care Opinion on 11/01/2018 at 09:10

picture of Lise Axford

Dear Shearer j1704

Thank you for taking the time to share your recent experience. It must have been a worrying time for you and I am pleased to hear that you were attended to promptly.

Staff will be pleased to read your feedback and I will ensure that it is shared with the team.

I hope that you are now recovering well.

Thank you again for your comments.

Best wishes

Lise

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