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"Rude and useless receptionist biting nails all..."

About: The Grey Road Surgery

One of the receptionist is unnecessarily rude and has no interest in her job.

Whenever I approached her at reception for any help, I saw her biting her nails (that's disgusting) and she shows no interest in her work.

She has no care for patients. After biting her nails, she will touch the same paper with her saliva that she hands over to patient.

NHS spends so much money to make people aware of importance of hygiene, so its very sad to see the NHS staff acting so unhygienic with patients, and touching her saliva everywhere.... disgusting

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Responses

Response from The Grey Road Surgery 6 years ago
The Grey Road Surgery
Submitted on 11/01/2018 at 14:46
Published on nhs.uk at 15:37


Good Afternoon, I am really sorry that you are unhappy with one of our receptionist's, this would be something that you should call the surgery to discuss. I am more than happy to discuss this further with you if you would like to call the surgery and ask to speak to me. Kind Regards. Vikki Wilson. Assistant Practice Manager.

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