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"Pain clinic"

About: Orsett Hospital / Pain Management

Been waiting since June 2017 to get appointment ive rang emailed even been down there just keep getting robed off it's now January 2018 thought while passing I would pop in to see if someone could contact me as was told in June I would have to see someone every 2wks what a joke I said I was in a rush as my son has got to go to school the receptionist asked me wait I told her I couldn't to witch she replied you have been waiting since June 5 more minutes won't hurt it's now been 30mins and son is late for school and no one talked to me yet 😡

Last person I saw in June asked me do I feel suicidal I said no but I want to and have came close to hacking my arm off the nurse replied oh ok as long as I don't want to kill myself.

Got to love patient care on mus.

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Responses

Response from Orsett Hospital 6 years ago
Orsett Hospital
Submitted on 12/01/2018 at 14:30
Published on nhs.uk at 15:34


We are sorry to hear that you are experiencing a delay in receiving your appointment and your recent visit to the department was not a positive one.

We encourage you to contact our Patient Advice and Liaison Service (PALS) on 01268 524900 Ext 4440 or email pals@btuh.nhs.uk in order for them to investigate this for you.

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