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"Very disappointed with hospital"

About: Milton Keynes Hospital / Trauma and orthopaedics

I have now had my hip replacement cancelled twice my doctor has written to the surgeon that should be doing my op. I was givena third appointment 16th January but it looks like this may be cancelled. I keep being told to contact pals of which I have done. They told me to go back to my doctor. Which I have also done. I am in so much pain and now am having difficulty in walking. Having to now use crutches. I want to know how much pain do I need to go through before something is done.

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Responses

Response from Michaela Tait, Patient Experience Manager, Milton Keynes University Hospital NHS Foundation Trust 6 years ago
Michaela Tait
Patient Experience Manager,
Milton Keynes University Hospital NHS Foundation Trust
Submitted on 08/01/2018 at 11:06
Published on Care Opinion at 12:38


We are very sorry to hear of your recent experiences relating to your hip replacement operation. We appreciate it must be very frustrating.

We do acknowledge you have already contacted PALS, may we ask you make contact again and we can look into your queries further.

Patient Advice and Liaison Service ( PALS) on 01908 995954 or via email on PALS@mkuh.nhs.uk. We appreciate the time taken to feedback on your care and we hope that you make contact so we can attempt to address your concerns.

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