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Shockingly offensive

Story from nhs.uk

"Shockingly offensive"

About: Group Practice Centre

Having been called names and insulted more than helped, I have given up with this place. I even ended up having to arrange my own urgent referral and calling the optician names. The eye casualty dept are agreeing with the optician and myself so self medicating it is.......

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Responses

Response from Group Practice Centre 6 years ago
Group Practice Centre

Submitted on 20/03/2018 at 17:52
Published on nhs.uk at 19:37

Thank you for taking the time to comment on your personal experiences and we are sorry that you are unhappy with the service that you have received at the practice.

Patient care is extremely important to us and I would therefore encourage you to contact us directly so that we are able to discuss your situation further and hopefully resolve the issue at hand.

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