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Care Opinion

Delay in Elected Surgery

Posted By mt51254

"Delay in Elected Surgery"

About: University Hospital Wishaw / Trauma & orthopaedics

(as a service user),

Given a date in July 2017 for Shoulder surgery. Today received invite for 3rd Pre-Op Assessment!

Called Hospital ( including)  Patient Management to absolutely no avail.

Passed from pillar to post. 

No wonder people are getting fed up with how things are being managed. Management.

The result is yet MORE pain and Suffering

Utterly Disgraceful. 

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Responses

Response from Stephen Peebles, Director of Hospital Services, University Hospital Monklands, NHS Lanarkshire 6 years ago
Stephen Peebles
Director of Hospital Services, University Hospital Monklands,
NHS Lanarkshire

Submitted on 10/01/2018 at 09:43
Published on Care Opinion at 10:21

picture of Stephen Peebles

Dear mt51254

I am sorry for any delays you have suffered waiting for your surgery and that you have not been able to get the information you require when contacting the hospital.

Please contact Yvonne Ross, patient affairs manager, on 01698 366 558 and let her know your details and I will contact you to discuss the issues you have raised and try and resolve them.

Yours Sincerely

Stephen Peebles

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