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"Cirencester MIIU experience"

About: Cirencester Hospital

I arrived at MIIU just before Christmas in extreme pain with a kidney stone. I was seen straight away and immediately given pain relief that made a real difference within 15/20 minutes. I walked out a little later feeling like a new person. The staff were all fantastic, caring and considerate and very efficient despite having to deal with an emergency patient who arrived at the same time. I arrived with my wife and two young children and they were as well looked after as I was. The nurse who saw me made sure that I left with enough painkillers to manage the pain over Christmas – I can’t thank the staff enough for their help. We are very lucky in Cirencester to have such a brilliant service.

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Response from Cirencester Hospital

Good afternoon Mr Hobbs.

Thank you so much for providing this lovely feedback.

It has been forwarded to the Team Leader of the MIiU and she will share with the team. I have also logged it so it can be shared with our Senior Management Team in our January report. Kind regards, Service Experience Team, Gloucestershire Care Services NHS Trust.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful