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Care Opinion

Felt very welcome

Posted By Dizzyd7

"Felt very welcome"

About: Janet Brougham House

(as a relative),

From the moment we stepped in the door to take my mum into her new home we felt very welcome ..the staff who greeted us were smiling and very friendly...

They took us to mums room which already had her name on the door and asked us to unpack and they would come back to see us for some written details...

Kerry mums keyworker introduced herself to us and we gave her the details asked.

The place is beautiful and mums room spotless warm and inviting ..

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Responses

Response from Clare Lewis-Robertson, Senior Officer, Business Planning and Information Governance, Dundee Health and Social Care Partnership, Dundee City Council 6 years ago
Clare Lewis-Robertson
Senior Officer, Business Planning and Information Governance, Dundee Health and Social Care Partnership,
Dundee City Council

Submitted on 05/01/2018 at 16:37
Published on Care Opinion at 16:50

Hello

Thank you very much for the feedback. We are really pleased your mum has had a positive start to living in Janet Brougham House. We would appreciate you letting us know if there is anything we can do to help in the future and please speak to the Manager if there is any thing else we can do better.

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