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Very disapointnent

Story from nhs.uk

"Very disapointnent"

About: The Princess Royal Hospital / Accident and emergency

Iv Been in this hospital 2night! I Hope i dont Have to come back in this place. I cant walk becouse my ankle swall so mutch and nurse told me they cant help me becouse they had only 2 doctors and they busy but i saw one of them chating with nurse by the desk. I had to come back home and start thinking what for i pay insurance every month. I never Been in hospital becouse it wasnt occasion but now i really need help and noone give it to me!!!!

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Responses

Response from The Princess Royal Hospital 6 years ago
The Princess Royal Hospital

Submitted on 18/01/2018 at 17:23
Published on nhs.uk at 19:01

Good afternoon,

Thank you for sharing your recent experience of the Accident & Emergency department with us, although I am very sorry to hear of the issues you encountered during your visit. I have shared your feedback with the A&E Service Manager so she is aware of the impact this visit had on you. If you would like us to look into your concerns in more detail please contact PALS on 01952 641222 extension 4382, so we can look into this for you.

Thank you

Kind Regards

Patient Experience Team

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