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A review for the staff in endoscopy department.

Story from nhs.uk

"A review for the staff in endoscopy department."

About: Conquest Hospital

I arrived at the Endoscopy unit this morning, which I have to say looked amazing, and was greeted by the lovely receptionist. After filling in my form that she handed me, I was then taken into a room by a lady who did my observations and put my candular in. She was so lovely, and explained everything to me. I then waited for a short period back in the waiting room, before being collected for my procedure. I was about to have a gastroscopy. Everyone involved were so professional, kind and put me at ease, and I felt completely reassured. The doctor was patient and kind as were the two ladies in there with me. I would like to say a huge thankyou to all involved today.

I feel that the hospital and staff get such bad press sometimes, and I want people to know that it is not always a negative experience.

Yours sincerely

Mrs. Amanda (Mandy) Eldridge. Xxx

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Responses

Response from Conquest Hospital 6 years ago
Conquest Hospital

Submitted on 15/01/2018 at 10:54
Published on nhs.uk at 11:31

Dear Mrs Eldridge,

We're pleased to hear about your positive experiences with the Endoscopy Unit at Conquest Hospital. As a trust, we're committed to delivering high quality care, and we're very proud of staff's continuous dedication to this.

Please be assured you full posting will be shared with the team. They will be happy to read your comments and receive your 'thank you'

Thank you for taking the time to provide feedback.

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