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"Shining examples of what a great service the NHS is"

About: Highbury Hospital

(as a service user),

I was referred to the Crisis team with depression and was very distressed and I   received prompt professional understanding and excellent feedback from them.

They kept in constant touch and explained everything what was happening along the way. I felt supported by everyone of these people they have supported us as a family and been simply wonderful.  

I cannot thank Zoe enough she is excellent caring thoughtful and very knowledgeable and understanding of my situation. Her feedback and support is helping me get my life back on track after a most distressing time in my life.  

Thank you so much you are shining examples of what a great service the NHS is all about in these days when it comes under a lot of criticism - you are a credit to the health service.  

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Ruth Gadd, Operational Manager-Mid-Notts and Bassetlaw, Millbrook Mental Health Unit, Nottinghamshire Healthcare NHS Foundation Trust 6 years ago
Ruth Gadd
Operational Manager-Mid-Notts and Bassetlaw, Millbrook Mental Health Unit,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 03/01/2018 at 16:27
Published on Care Opinion on 04/01/2018 at 15:03


Dear bravorf35

Thank you for taking the time to share your experience on care opionion, all feedback is valued and welcomed.

I am pleased to here that the Crisis team were able to support you and your family in a caring and sensitive way.

I will ensure that I feedback your posting to the team, in particular Zoe, it sounds like she was key in helping you get your life back on track after you experienced a distressing period in your life.

I would like to take this opportunity to wish you well with your ongoing recovery and thanks again for posting your story.


Keep well and keep connecting

Kind regards

Ruth

Ruth Gadd-Service Manager, CRHT City & County South Teams.

ruth.gadd@nottshc.nhs.uk



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